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Renting A Property In Gran Canaria? Read This To Avoid Scams
Rental scams are a growing problem all around the world and especially in places like Gran Canaria where there is always a shortage of properties.
Here’s our guide to the most common scams and how to spot them, plus some tips about how to find a safe rental in Gran Canaria.
You are most vulnerable to scammers if you are looking for property in Gran Canaria for a medium period of time; longer than a month but less than a year. There are less properties rented out like this and demand is high.
Short stays are safer because you book them on Airbnb or Booking.com and see the landlord’s reviews. Long-term rentals tend to be handled by estate agents, or at least come with a negotiated contract and are therefore less vulnerable to fraud. For residential rentals, and yto an idea of prices and standards,start at Idealista.com.
The fake property scam
This is common in the high end rental market because there is a big lack of property with outside space, especially in Las Palmas de Gran Canaria city.
Scammers create an advert on a popular rental portal, or post pictures in Facebook Groups aimed at remote workers and digital nomads.They then take a reservation deposit, take down the advert and disappear.
The key to spotting this scam is to pay close attention to the photos of the property. There should be plenty of them and they should all have the same furniture and fixtures. You can often tell that the outdoor photos from fake listings are not taken in Gran Canaria, or that the property is not typical of the island (Balinese villa, ultra-modern high rise, etc). There are no villas or houses with gardens near the beach in Las Palmas.
Never believe landlords who give you excuses about not having any photos because they are redecorating, etc.
You can also Google search the images to see if they appear in multiple adverts from different places, or appear on property portals (scammers get their photos from estate agent listings).
Multiple deposit scam
We’ve had several reports of this happening in Las Palmas recently and it is also well known in the resorts.
The owner of a genuine property takes several deposits from people who all believe they have reserved it. Then they arrive to find that the property is already occupied and the owner refuses to return the deposit.
To avoid this scam, always ask for a receipt when leaving a deposit and always pay by bank transfer rather than in cash. If at all possible, avoid leaving a deposit until you have seen a property.
The unpleasant flatmate
There is at least one guy in Las Palmas pulling this trick. He rents out a room, with a deposit and rent in advance, in his apartment. As soon as his guests move in he starts to act erratically so that they move out to get away from him and he keeps their money.
Avoid this scam by asking for the contact details of previous tenants.
How to avoid scammers
- Only pay a deposit after you have received a reservation receipt with the contact details and identity number of the landlord
- There is no such thing as a bargain rental property in popular areas of Gran Canaria; you get what you pay for and underpriced properties are cheap for a reason
- Make sure you have the exact address of the property and compare it to the photos using Google Maps
- Ask for the contact details of previous tenants
- Check all photos carefully for coherence and location
- Use landlords who have their properties listed on property portals such as Airbnb and Booking.com and have plenty of reviews
- Come out in advance, stay in an Airbnb and look for property in person once you arrive
- Join local Facebook Groups and ask members if you have any suspicions about a property or a contact
- Be wary of landlords who try and rush you into making a deposit before you have a chance to do any checks
- Never pay more than one month’s deposit in advance
- Trust your instincts if something seems wrong with an advert or odd about a landlord
- Join local groups such as Digital Nomads Accommodation GC and Gran Canaria Accommodation. For more general Gran Canaria Information join Gran Canaria Info and Living In Gran Canaria.
Help I got scammed
We advise you to go to the police with all the information you have. Head to the nearest Policia Local station with all documentary evidence you have.
You can also get a lawyer involved although the cost adds up and you may spend as much as you get back.
However, even the threat of a lawyer or the police is often enough to make a dishonest landlord return your money.
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How To Choose A Legal Gran Canaria Airport Transfer
Gran Canaria's hotels have to be licensed and offer a quality level of service as well as having insurance and complying with fire regulations. The same goes for the boats that take people out to watch dolphins, the companies offering jeep safaris, and even the holiday let apartments.
However, not everybody in Gran Canaria follows the rules. For example, there is a significant industry running illegal and uninsured transfers between Gran Canaria airport and the island's resorts. These cars, driven by locals and foreign-residents, are just private vehicles and the drivers are unregulated and uninsured. They don't pay tax and there is no way to hold them responsible if something goes wrong.
At Gran Canaria Info we believe that all people and all companies offering services to tourists should legal and above board.
So, how do you know that your airport transfer service is legal and registered with the Gran Canaria authorities?
Using legal Gran Canaria airport transfers
It is quite easy to know if your airport transfer service is operating in a legal way because all registered transfers have the following...
A blue license plate: Taxis and other public service vehicles in Gran Canaria all have blue plates.
A VTC sticker in the window: This stands for Vehículo de Transporte con Conductor, the official designation for licensed transfer drivers ans chauffeurs.
An SP sticker on the car: This indicates that the car offer a Servicio Publico or public service and is therefore allowed to pick up and transfer members of the public.
Parked in the transport zone: Official airport transfer vehicles don't park in the public car park of the airport. Instead they have their own parking zone right by the arrivals gates at the airport (next to the taxis and package tour buses). Your transfer driver therefore should not have to pay a parking fee before leaving the aiport.
How to spot an unlicensed transfer service
Unlicensed drivers get away with offerring their service because they claim that they are just members of the public picking up a friend. They are allowed to stand at arrivals with a sign (just like any member of the public can).
However, they also have to park their car in the public car park and will walk you there with your luggage, stopping to pay the parking fee at the meter. A licensed transfer driver does not need to do this because they have their own parking zone right by arrivals.
Some unlicensed drivers don't even wait at the arrival gate because the official drivers recognise them and get annoyed. Instead they have to stand further away (often by the Spar supermarket or the car rental desks).
When an unlicensed driver drops you at the airport they will not want to be paid in a public area because this proves that they are charging rather than "transporting a friend" for free.
An unlicensed car will not have a blue license plate, or a SP or VTC sticker, and will often look like a private car (because it is a private car).
What's the problem with unlicensed airport transfers?
Some people use unlicensed cars because they are the cheapest option and don't realise that they are unlicensed.
There are several problems with unlicensed services. The most obvious is that they are uninsured so if something goes wrong or there is an accident, you are not protected. The price that unlicensed drivers offer is only low because they cut corners (hopefully not literally). You have no way of even knowing if your unlicensed driver has a Spanish driving license, insurance and a good driving record. Licensed drivers are vetted regularly and must be fully insured and licensed to work.
Another problem is that unlicensed transfers undermine the legitimate transfer drivers and businesses in Gran Canaria. Local drivers make a living from transfers and offer a legal, regulated service with minimum standards. Every time an unlicensed service undercuts them, it is effectively stealing from local people and the island economy.
We believe that everybody in Gran Canaria deserves better!
Gran Canaria Airport Transfer Services
To find out more about the Gran Canaria airport transfer, see our Gran Canaria airport transfer article which explains the three different models; man/woman from pub with car, online transfer websites, and local transfer services.
Or you can book a legitimate Gran Canaria airport transfer at a great price right here. Our service uses local drivers and supprts the island economy because all the money you spend stays in Gran Canaria.
Alex Says: Using our service also helps the Gran Canaria Info team to keep providing quality local information here and in our Facebook Group
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