Without exaggerating, there are a few questions we hear at least once a day. So we thought we’d write a Frequently Asked Questions so we can just point to this. Just click on your question and you’ll find our best reply.

If your question is not answered here, try our Gran Canaria Facebook group, there are thousands of people willing to help you out.

Published in Guide

Gran Canaria isn't in the EU Customs Union which means low prices on most things but also low duty-free allowances. Here's what you can legally carry home per person.

200 cigarettes or 50 cigars or 250g smoking tobacco. 

One litre of spirits over 22% or 2L spirits under 22%.

Two litres of sparkling wine and two litres of any other wine. 

60 ml of perfume or 250 ml of eau de toilette.

We advise you to buy your cigarettes, alcohol and perfume in local shops rather than in the airport. They are almost always cheaper. 

Published in FAQ2
Monday, 16 February 2015 16:45

Can I Use Your Photos On My Website?

If you want to use a photo or two for your personal website or blog then yes. Do let us know.

If you want to use them for commercial purposes (profit-making website, book, brochure, etc) then please get in touch or visit our professional photography page.

 

 

Published in FAQ2

It's likely to be sunny but we don't know exactly. When are you coming?

Check our weather section for detailed weather forecasts for each month, as well as lots of useful info about the seasons and the weather in the resorts. 

Published in FAQ2
Sunday, 11 January 2015 10:24

Do I Need A VISA To Visit Gran Canaria?

This depends on your nationality.

No Visa is required (for tourists) for visits of up to 90 days if you are a citizen of ehe European Union, Norway, Iceland, Australia, New Zealand, Canada, Switzerland or the United States as well as several other countries.

If you are unsure, check with your Spanish Consulate/Embassy well before your flight day.

Your passport or identity card needs to be valid for a minimum of 3 months (and 6 months for certain countries).

Published in FAQ2
Sunday, 11 January 2015 10:08

Frequently Asked Questions - FAQ

Here's a growing list of FAQs that we get at Gran Canaria Info. If your question isn't here, then please ask us in an email or via a Facebook message. We'll answer ASAP.

Can I drink the Tap Water in Gran Canaria?

The island's tap water is perfectly safe to drink, wash in, cook with and brush your teeth with. It just doesn't taste too good as it's made from desalinated seawater. Nobody on the island drink the tap water unfiltered and most buy drinking water in five or eight litre bottles. 

Are there cockroaches?

There 

Can I get marmite, sausages, teabags?

What’s the weather

Which resort

airport transfers

Nightlife

 

Touts

Published in Other
Friday, 09 January 2015 00:00

FAQ

Readers

Who are you?

We're Lex Thoonen and Alex Bramwell and we've run this website about Gran Canaria since 1998. We've both lived on the island for years and spend as much time as possible roaming about finding new things to see and do here.

Can I use your photos on my website?

Please feel free to use them on your personal website and social media pages, but please don't crop out the watermark. If you want to use our images professionally please visit our easy to use picture website PhotosGranCanaria

I hate you and your opinions about Gran Canaria

We love Gran Canaria and try to be as positive and useful as possible for our audience. If you disagree with us about something please let us know. If we're wrong we'll change it and if we're not we'll explain why. Otherwise, just ignore us.

Professional 

My Gran Canaria business isn't featured on the website. How can I change that?

Contact us by email and we'll be in touch. We feature new attractions and businesses every week.

How do I advertise my business on Gran Canaria Info?

We offer a range of advertising options. Please contact us via email and we'l get back to you ASAP. 

Can I publish an article or blog post on your website?

Yes, if it's good quality, unpublished, original and mostly about Gran Canaria. No if it's a badly written mass of cliches, old content, or a plug for your business. Please read our style guide and then email us. 

 

Published in FAQ

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Tip of the day

  • How To Choose A Legal Gran Canaria Airport Transfer
    How To Choose A Legal Gran Canaria Airport Transfer

    Gran Canaria's hotels have to be licensed and offer a quality level of service as well as having insurance and complying with fire regulations. The same goes for the boats that take people out to watch dolphins, the companies offering jeep safaris, and even the holiday let apartments. 

    However, not everybody in Gran Canaria follows the rules. For example, there is a significant industry running illegal and uninsured transfers between Gran Canaria airport and the island's resorts. These cars, driven by locals and foreign-residents, are just private vehicles and the drivers are unregulated and uninsured. They don't pay tax and there is no way to hold them responsible if something goes wrong. 

     At Gran Canaria Info we believe that all people and all companies offering services to tourists should legal and above board.

    So, how do you know that your airport transfer service is legal and registered with the Gran Canaria authorities?

     Using legal Gran Canaria airport transfers

    It is quite easy to know if your airport transfer service is operating in a legal way because all registered transfers have the following...

     A blue license plate: Taxis and other public service vehicles in Gran Canaria all have blue plates.

    A VTC sticker in the window: This stands for Vehículo de Transporte con Conductor, the official designation for licensed transfer drivers ans chauffeurs.

    An SP sticker on the car: This indicates that the car offer a Servicio Publico or public service and is therefore allowed to pick up and transfer members of the public. 

    Parked in the transport zone: Official airport transfer vehicles don't park in the public car park of the airport. Instead they have their own parking zone right by the arrivals gates at the airport (next to the taxis and package tour buses). Your transfer driver therefore should not have to pay a parking fee before leaving the aiport. 

    How to spot an unlicensed transfer service

    Unlicensed drivers get away with offerring their service because they claim that they are just members of the public picking up a friend. They are allowed to stand at arrivals with a sign (just like any member of the public can).

    However, they also have to park their car in the public car park and will walk you there with your luggage, stopping to pay the parking fee at the meter. A licensed transfer driver does not need to do this because they have their own parking zone right by arrivals.

    Some unlicensed drivers don't even wait at the arrival gate because the official drivers recognise them and get annoyed. Instead they have to stand further away (often by the Spar supermarket or the car rental desks). 

    When an unlicensed driver drops you at the airport they will not want to be paid in a public area because this proves that they are charging rather than "transporting a friend" for free. 

    An unlicensed car will not have a blue license plate, or a SP or VTC sticker, and will often look like a private car (because it is a private car). 

    What's the problem with unlicensed airport transfers?

    Some people use unlicensed cars because they are the cheapest option and don't realise that they are unlicensed. 

    There are several problems with unlicensed services. The most obvious is that they are uninsured so if something goes wrong or there is an accident, you are not protected. The price that unlicensed drivers offer is only low because they cut corners (hopefully not literally). You have no way of even knowing if your unlicensed driver has a Spanish driving license, insurance and a good driving record. Licensed drivers are vetted regularly and must be fully insured and licensed to work.

    Another problem is that unlicensed transfers undermine the legitimate transfer drivers and businesses in Gran Canaria. Local drivers make a living from transfers and offer a legal, regulated service with minimum standards. Every time an unlicensed service undercuts them, it is effectively stealing from local people and the island economy.

    We believe that everybody in Gran Canaria deserves better!

    Gran Canaria Airport Transfer Services

    To find out more about the Gran Canaria airport transfer, see our Gran Canaria airport transfer article which explains the three different models; man/woman from pub with car, online transfer websites, and local transfer services.

    Or you can book a legitimate Gran Canaria airport transfer at a great price right here. Our service uses local drivers and supprts the island economy because all the money you spend stays in Gran Canaria.

    Alex Says: Using our service also helps the Gran Canaria Info team to keep providing quality local information here and in our Facebook Group

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